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FAQ

What are the materials used for EKRIA jewellery?

What are the materials used for EKRIA jewellery?

Are EKRIA jewellery designs available in gold instead of gold plated Sterling silver?

Are EKRIA jewellery designs available in gold instead of gold plated Sterling silver?

What does “adjustable one size” mean?

What does “adjustable one size” mean?

Are the pieces in men’s selection and women’s selection the same size?

Are the pieces in men’s selection and women’s selection the same size?

Are the pieces in men’s selection and women’s selection the same size?

What can I do if even after adjusting my EKRIA Jewellery to my size, the piece still remains too small or too big?

What can I do if even after adjusting my EKRIA Jewellery to my size, the piece still remains too small or too big?

How should I take care of my EKRIA Jewellery?

How should I take care of my EKRIA Jewellery?

What can I do if the colour and shine of my EKRIA Jewellery fades in time?

What can I do if the colour and shine of my EKRIA Jewellery fades in time?

Where can I find EKRIA?

Where can I find EKRIA?

Where is EKRIA Jewellery produced?

Where is EKRIA Jewellery produced?

I want to offer an EKRIA Jewellery as a gift. Can you send the parcel to a different address with a personalised message?

I want to offer an EKRIA Jewellery as a gift. Can you send the parcel to a different address with a personalised message?

Can I buy a gift card?

Can I buy a gift card?

I would like to exchange my EKRIA Jewellery. What is the procedure to follow?

I would like to exchange my EKRIA Jewellery. What is the procedure to follow?

Can I have my EKRIA Jewellery repaired?

Can I have my EKRIA Jewellery repaired?

What are the delivery times for orders?

What are the delivery times for orders?

How can I return my EKRIA jewellery?

How can I return my EKRIA jewellery?

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